Record Display for the EPA National Library Catalog

RECORD NUMBER: 15 OF 16

Main Title Water quality complaint investigator's field guide /
Author Lauer, Bill.
Publisher American Water Works Association,
Year Published 2005
OCLC Number 59224907
ISBN 1583213465; 9781583213469
Subjects Water quality management ; Consumer complaints--Management ; Customer relations
Internet Access
Description Access URL
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0629/2005041167-d.html
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBM  TD365.L38 2005 AWBERC Library/Cincinnati,OH 06/11/2013
Collation vii, 102 pages : illustrations ; 23 cm
Notes
"Science and technology." "This field guide is an update of the first chapter of the American Water Works Association (AWWA) publication Maintaining distribution-system water quality, published in 1986"--Preface. Includes bibliographical references (page 93) and index.
Contents Notes
Eight major categories describe the majority of customer complaints about water quality. In each category, the guide describes the possible causes and solutions. Categories include: air in water/milky water, dirty water/colored water/foreign particles in water/staining, hard water/scale/spots on glassware, sickness/skin irritation, tastes/odors, worms/insects in water, aquarium fish problems, and garden damage.