| Main Title |
Quality customer service / |
| Author |
Martin, William B.
|
| Publisher |
Crisp Publications, |
| Year Published |
1993 |
| OCLC Number |
28110253 |
| ISBN |
1560522038 (pbk.); 9781560522034 (pbk.) |
| Subjects |
Customer services--Programmed instruction ;
Customer relations--Programmed instruction ;
Customer service--Programmed instruction
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EJDM |
HRD HF5415.5.M17 1993 |
|
Env Science Center Library/Ft Meade,MD |
09/02/1994 |
|
| Edition |
3rd ed. |
| Collation |
vi, 89 p. : ill. ; 26 cm. |
| Notes |
"A Positive Guide to Superior Service"--Cover. |
