| Main Title |
Customer satisfaction: best practices for a continually improving customer responsive organization |
| Author |
Olstein, Myron.
|
| Publisher |
AWWA Research Foundation : American Water Works Association, |
| Year Published |
2001 |
| OCLC Number |
47965109 |
| ISBN |
1583211497 |
| Subjects |
Water utilities--United States--Case studies ;
Consumer satisfaction--United States--Case studies
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
HD4461.O46 2001 |
|
AWBERC Library/Cincinnati,OH |
11/02/2001 |
|
| Collation |
p. cm. |
| Notes |
Includes bibliographical references (p. ). |
