| Main Title |
World-class customer service : you make a difference! : 7 steps to service they'll remember / |
| Author |
Ball, James R.
|
| Other Authors |
|
| Publisher |
Goals Institute, |
| Year Published |
2008 |
| OCLC Number |
213070500 |
| ISBN |
1887570101 :; 9781887570107 : |
| Subjects |
Customer services--United States. ;
Consumer satisfaction--United States.
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| EKAM |
HF541. 5 2008 |
|
Region 4 Library/Atlanta,GA |
07/27/2009 |
|
| Edition |
Rev. and updated. |
| Collation |
viii, 72 p. ; 19 cm. |
