| Main Title |
Tools and methods to effectively measure customer perceptions |
| Other Authors |
|
| Publisher |
Awwa Research Foundation and American Water Works Association, |
| Year Published |
2001 |
| OCLC Number |
47255360 |
| ISBN |
1583211322 1583211306 |
| Subjects |
Water utilities--Management--Data processing ;
Water utilities--Public relations--Data processing ;
Consumer satisfaction--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
| Holdings |
| Library |
Call Number |
Additional Info |
Location |
Last
Modified |
Checkout
Status |
| ELBM |
HD4456.T664 2001 |
|
AWBERC Library/Cincinnati,OH |
12/28/2001 |
|
| Collation |
xxii, 134 p. : ill. ; 28 cm. |
| Notes |
"Sponsored by Awwa Research Foundation." Includes bibliographical references (p. 123-132). |
