Record Display for the EPA National Library Catalog


Main Title Skilled facilitator : a comprehensive resource for consultants, facilitators, managers, trainers, and coaches /
Author Schwarz, Roger M.
Publisher Jossey-Bass,
Year Published 2002
OCLC Number 49843529
ISBN 0787947237 (hardcover : alk. paper)
Subjects Communication in management ; Communication in personnel management ; Group facilitation ; Teams in the workplace ; Conflict management
Internet Access
Description Access URL
Contributor biographical information
Publisher description
Bibliographic record display
Library Call Number Additional Info Location Last
EOAM  HD30.3.S373 2002 Region 8 Technical Library/Denver,CO 09/15/2006
Edition 2nd ed.
Collation xxi, 407 p. : ill. ; 25 cm.
"New and revised." Includes bibliographical references (p. 385-389) and index.
Contents Notes
Pt. 1. How facilitation helps groups -- Skilled facilitator approach -- What makes work groups effective? -- Facilitator and other facilitative roles -- Pt. 2. Diagnosing behavior in groups -- Understanding the theories that guide our actions -- Ground rules for effective groups -- Diagnosing behaviors that enhance or hinder group effectiveness -- Pt. 3. Intervening in groups -- Deciding whether, how, and why to intervene -- How to intervene -- Using the ground rules to intervene -- Using the skilled facilitator approach with other processes -- Beginning and ending meetings -- Dealing with emotions -- Pt. 4. Agreeing to work together -- Contracting: deciding whether and how to work together -- Working with another facilitator -- Pt. 5. Using facilitative skills in your own organization -- Serving as facilitator in your own organization -- Facilitative leader.