Record Display for the EPA National Library Catalog


Main Title How the way we talk can change the way we work : seven languages for transformation /
Author Kegan, Robert.
Other Authors
Author Title of a Work
Lahey, Lisa Laskow,
Publisher Jossey-Bass,
Year Published 2001
OCLC Number 44972130
ISBN 0787955353; 9780787955359; 078796378X; 9780787963781
Subjects Change (Psychology) ; Organisatieverandering ; Veranderingsprocessen ; Psychologische aspecten ; Communicatie ; Handlung ; Kommunikationsstrategie ; Adaptation, Psychological ; Communication in management ; Business communication
Internet Access
Description Access URL
Table of contents
Publisher description
Contributor biographical information
Library Call Number Additional Info Location Last
EIAM  BF637.C4K44 2000 Region 2 Library/New York,NY 03/04/2005
Edition 1st ed.
Collation ix, 241 pages : illustrations ; 23 cm
Includes bibliographical references (pages 185-186) and index.
Contents Notes
The internal languages: building the new machine. From the language of complaint to the language of commitment -- From the language of blame to the language of personal responsibility -- From the language of New Year's resolutions to the language of competing commitments: diagnosing the immunity to change -- From the language of big assumptions that hold us to the language of assumptions we hold: disturbing the immunity to change -- The social languages: maintaining and upgrading the machine. From the language of prizes and praising to the language of ongoing regard -- From the language of rules and policies to the language of public agreement -- From the language of constructive criticism to the language of deconstructive criticism -- Carrying on the work. Running the internal languages -- Running the social languages -- Epilogue: Toward the transformation highway: transcending the limits of the information age. Using a mix of organizational analysis, worksheets and sample dialogues, this volume provides forms of language and thinking which ensure broad and long-lasting organizational transformation.