Record Display for the EPA National Library Catalog

RECORD NUMBER: 7 OF 28

Main Title E-Writing : 21st-century tools for effective communication /
Author Booher, Dianna Daniels.
Publisher Pocket Books,
Year Published 2001
OCLC Number 45247293
ISBN 0743412583
Subjects Electronic mail messages--Handbooks, manuals, etc ; Electronic mail systems--Handbooks, manuals, etc ; Business writing--Handbooks, manuals, etc ; Business communication--Handbooks, manuals, etc
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EHAM  HE7551.B66 2001 Region 1 Library/Boston,MA 08/13/2004
Collation xi, 387 p. : ill. ; 21 cm.
Notes
Includes bibliographical references (p. 361-362) and index.
Contents Notes
Select the right medium to communicate -- Follow the rules of e-mail etiquette to create the proper image -- Compose clear, to-the-point messages -- Aim to get attention for your own e-mail -- Manage high-volume e-mail effectively -- Become savvy about e-mail mechanics -- Make sure you're legal -- Counterproductive communication habits -- Consider your audience for the proper approach -- Anticipate special reader reactions -- Outline your message functionally -- Develop your first draft quickly -- Edit for content and layout -- Edit for grammar -- Edit for clarity -- Edit for conciseness -- Edit for style -- Guidelines for document variations on the MADE format -- Meeting minutes -- Service and inspection reports -- Procedures -- Format technical reports -- Proposals -- Websites.