Record Display for the EPA National Library Catalog
RECORD NUMBER: 21 OF 48Main Title | PowerPhrases! : the perfect words to say it right and get the results you want / | |||||||||||
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Author | Runion, Meryl, | |||||||||||
Publisher | Power Potentials Publishing, | |||||||||||
Year Published | 2005 | |||||||||||
OCLC Number | 64226842 | |||||||||||
ISBN | 0971443793; 9780971443792 | |||||||||||
Subjects | Interpersonal communication ; Business communication | |||||||||||
Holdings |
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Edition | Expanded revised edition. | |||||||||||
Collation | 320 pages ; 23 cm + 1 computer optical disc | |||||||||||
Notes | Includes bibliographical references (pages 305-306). |
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Contents Notes | PowerPhrases defined -- what is a powerphrase anyway? -- Poison phrases and the powerphrases to overcome them -- Perphrases for saying "no" -- "no" IS a complete sentence, but is it a powerphrase? -- Powerphrases that transform conflicts into understanding -- Powerphrases for negotiations to get you what you want -- Powerphrases that sell -- Small talk powerphrases to break the ice -- Powerphrases at work: managing your boss -- Powerphrases at work: communicating with coworkers -- Powerphrases at work: magic phrases for managers -- Now it's your turn: create your own powerphrases -- Perfect phrases for effective email -- The truth about truth, persuasion and powerphrasses -- Establish a code: the runion rules of responsible comminication -- Meryl answers the most challenging communication questions -- Powerphrases in action: success stories from a powerphrase a week subscribers -- Silence is the greatest powerphrase of all |