"Co-published simultaneously as The reference librarian, number 82, 2003." Includes bibliographical references and index.

Beyond these walls : building a library outreach program at Oakland University / Elizabeth W. Kraemer, Dana J. Keyse, Shawn V. Lombardo -- Instructional outreach across the curriculum : enhancing the liaison role at a research university / Corey M. Johnson, Sarah K. McCord, Scott Walter -- Multiple models for library outreach initiatives / Carole Ann Fabian [and others] -- Faculty outreach : a win-win proposition / Linda Reeves [and others] -- Meeting changing information needs of Illinois firefighters : analysis of queries received from outreach reference service / Lian Ruan, Jan S. Sung -- Grassroots to grassfed : libraries partner with local organizations to address the information needs of farming communities in upstate New York / Bernadette Hodge, Rebekah Tanner -- Building a collaborative, AgNIC sites an outreach model : rangelands of the western U.S. / Douglas Jones, George Ruyle, Barbara Hutchinson -- Bilingual outreach : "Research for teens" on an academic Web site / Awilda Reyes, Naomi Lederer -- Taking library recruitment a step closer : recruiting the next generation of librarians / Ira Revels, LeRoy J. LaFleur, Ida T. Martinez -- Internet access and training for African-American churches : reducing disparities in health information access / Julia Sollenberger, Christine DeGolyer, Marilyn Rosen -- If you build it will they come? : using a new library building to establish a culture of marketing / Karen Brodsky -- Outreach--why, how, and who? : academic libraries and their involvement in the community / Tina Schneider. "Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library and meet the information needs of underserved or uninformed patrons. This extensive resource shows how to use outreach programs to reach out to specific library clientele, such as academic students, remote users, non-English-speaking users, or underserved ethnic groups. You'll find case studies and models for building on outreach program, initiating interlibrary outreach partnerships, and constructing multiple models of outreach - including exhibits, talks, interactive multi-media kiosks, and workshops."--Jacket.