Record Display for the EPA National Library Catalog
RECORD NUMBER: 6 OF 7| Main Title | Online dispute resolution for consumers in the European Union [electronic resource] / | ||||
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| Type | EBOOK | ||||
| Author | Cortés, Pablo. | ||||
| Publisher | Routledge, | ||||
| Year Published | 2011 | ||||
| Call Number | KJE4169.C67 2011 | ||||
| ISBN | 9781136943508 (e-book: PDF); 9780203847756 (e-book); 9781136943454 (e-book: Mobi); 9781136943492 (e-book: ePub); 9780415562072 (hardback); 9780415813280 (paperback) | ||||
| Subjects | Arbitration and award--European Union countries--Data processing ; Dispute resolution (Law)--European Union countries--Data processing ; Electronic commerce--Law and legislation--European Union countries--Data processing | ||||
| Internet Access |
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| Collation | xxi, 260 p. | ||||
| Notes | Includes bibliographical references (p. [233]-254) and index. Due to license restrictions, this resource is available to EPA employees and authorized contractors only |
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| Contents Notes | 1. Consumer protection and access to justice in the era of electronic commerce : a European perspective -- 2. Online dispute resolution : an emerging option for consumer redress -- 3. Consumer adjudicative processes supported by technology : court processes and arbitration -- 4. Online mediation for consumers : the way forward -- 5. A legal framework to develop consumer ODR in the EU : a proposal. |