Record Display for the EPA National Library CatalogRECORD NUMBER: 8 OF 12
|Main Title||Crucial conversations : audio companion /|
|Subjects||Interpersonal communication ; Interpersonal relations|
|Collation||6 audio discs : digital ; 4 3/4 in.|
Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips. Learn the philosophy, theory, and skills of mastering crucial conversations. Listen in as the authors discuss everything from how to see what's actually going on in a conversation to how to state controversial opinions in a way that is persuasive but not abrasive.