| Contents Notes |
Wisdom and skills -- On rudeness -- Preventing rudeness : eight rules for a civil life -- Accepting real-life rudeness -- How to respond to rudeness -- Situations and solutions -- The near and not so dear : spouses, family, and friends -- The neighbors -- noisy, nosy, and nice -- Workplace woes -- On the road, in the air, and aboard the train -- The world of service -- Digital communication. Presents real-world examples and strategic advice on how to conduct oneself when confronted with the rude behavior of others, in a guide that makes recommendations for breaking rude cycles by being both polite and assertive. |
