Record Display for the EPA National Library Catalog
RECORD NUMBER: 22 OF 31Main Title | Manager's desk reference | |||||||||||
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Author | Berryman-Fink, Cynthia | |||||||||||
Other Authors |
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Publisher | AMACOM, American Management Association, | |||||||||||
Year Published | 1996 | |||||||||||
OCLC Number | 34513484 | |||||||||||
ISBN | 0814403425 | |||||||||||
Subjects | Management--Handbooks, manuals, etc ; Personnel management--Handbooks, manuals, etc | |||||||||||
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Edition | 2nd ed. | |||||||||||
Collation | ix, 370 p. ; 24 cm. | |||||||||||
Notes | Includes bibliographical references and index. |
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Contents Notes | AIDS in the workplace -- Assertiveness -- Business writing -- Career development -- Change management -- Coaching employees -- Conflict management -- Consultants -- Customer service -- Delegation and empowerment -- Disabled employees -- Disciplining employees -- Diversity in organizations -- Employee assistance programs -- Ethics in the workplace -- Family-friendly management -- Feedback -- Innovation and creativity -- Intercultural communication -- Interviewing -- Listening -- Meetings -- Mentoring -- Motivation -- Negotiation -- Networking -- Organizational culture -- Orienting new employees -- Part-time, temporary, and contingent workers -- Performance appraisal -- Politics in organizations -- Presentations -- Project management -- Public relations -- Quality -- Recruiting and selecting new employees -- Sexual harassment -- Stress management -- Substance abuse -- Team building -- Terminating employees and downsizing -- Time management -- Training -- Turnover -- Violence in the workplace. |