Record Display for the EPA National Library Catalog


Main Title Peak performance : how Denver's Peak Academy is saving millions of dollars, boosting morale and just maybe changing the world. (And how you can too!) /
Author Elms, Brian,
Other Authors
Author Title of a Work
Wogan, J. B.,
Publisher Governing Books,
Year Published 2016
OCLC Number 953807428
ISBN 0983373353; 9780983373353
Subjects Government productivity--United States ; Administrative agencies--United States--Management ; Local government--United States--Management ; Organizational change--United States ; Administrative agencies--Management ; Local government--Management
Library Call Number Additional Info Location Last
EJAM  JK468.P75E555 2016 Region 3 Library/Philadelphia, PA 03/13/2018
Collation xi, 106 pages : illustrations ; 23 cm
Includes bibliographical references (pages 103-105).
Contents Notes
Foreword -- Disclaimer -- Chapter 1. Just what is this 'peak' thing? -- Chapter 2. The nitty and the gritty -- Chapter 3. Red bouncy-ball crap -- Chapter 4. Forget the fro-yo -- Chapter 5. What peak isn't -- Chapter 6. Sweat (and celebrate) the small stuff -- Chapter 7. The F-word -- Chapter 8. Won't you be my mentor? -- Chapter 9. Pilots are my co-pilot -- Chapter 10. Work with what ya got -- Chapter 11. A view from the trenches -- Chapter 12. The mgmt. -- Chapter 13. Background checks -- Chapter 14. Armchair politics -- Chapter 15. Screw buy-in -- Chapter 16. Okay, now break all our rules -- Chapter 17. Go forth and peak -- Acknowledgements -- Author bios -- Further reading. "When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings and improved performance-and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results. In four years, Peak Academy trained 5,000 government staff in the fundamentals of lean manufacturing and other process management techniques. More than 2,000 employee-driven innovations later, the program had saved Denver an estimated $15 million. Word got out and dozens of other governments sent their staffs to Denver or hired Peak Academy to bring the training to them. In this fun, easy-to-read guide, Peak Academy director Brian Elms and Governing staff writer J.B. Wogan deliver the basics for the rest of us, with a surprisingly frank discussion about how hard it was to get the program off the ground. Experience a thoughtful exploration of both the challenges faced and the reasons why Peak ultimately succeeded. Get a clear overview of Peak Academy training methods and tools (including yes, all those yellow stickies). See concrete examples of employee-driven innovations-many of which sound, in hind-sight, like $40,000 no-brainers, until you realize there are hundreds of similar and much-needed fixes in every workplace. Peak Performance is a book that will help public sector leaders replicate the Peak model. It's a book for government managers to read and talk about with their teams. But most importantly, it's a book for anyone working in government at any level--about the power of good ideas to improve the way government works." --