Record Display for the EPA National Library Catalog


Main Title Effective risk and crisis communication during water security emergencies : summary report of EPA sponsored message mapping workshops /
Author Covello, Vincent. ; Minamyer, S. ; Clayton, K.
Other Authors
Author Title of a Work
Clayton, Kathy.
Minamyer, Scott.
CORP Author Environmental Protection Agency, Cincinnati, OH. National Homeland Security Research Center. ;Science Applications International Corp., Reston, VA.
Publisher National Homeland Security Research Center, Office of Research and Development, U.S. Environmental Protection Agency,
Year Published 2007
Report Number EPA 600-R-07-027
Stock Number PB2007-107808
OCLC Number 152581599
Subjects Risk communication--Handbooks, manuals, etc ; Water-supply--Security measures ; Water treatment plants--Risk management
Additional Subjects Water sector ; EMergencies ; Risk communication plans ; Workshop ; Message mapping ; Message development ; Message delivery ;
Internet Access
Description Access URL
Library Call Number Additional Info Location Last
ELBD ARCHIVE EPA 600-R-07-027 Received from HQ AWBERC Library/Cincinnati,OH 10/04/2023
NTIS  PB2007-107808 Some EPA libraries have a fiche copy filed under the call number shown. 07/26/2022
Collation 1 volume (various pagings) : color illustrations ; 28 cm
This report summarizes results from three water security risk communication message mapping workshops conducted by U.S. EPAs National Homeland Security Research Center during 2005/2006. It provides information about effective message development and delivery that could be useful to water sector organizations as they develop their respective risk communication plans. Message mapping is a process by which users can predict 95 percent of questions likely to be asked by the media and others following an incident, prepare clear and concise answers to the questions along with supporting information ahead of time, and practice effective message delivery before a crisis occurs. The workshops were facilitated by Dr. Vincent Covello, internationally known crisis communication expert and Director of the Center for Risk Communication in New York City. Invited workshop participants represented a cross-section of water utilities from various regions of the United States; local, state, and federal government agencies; emergency response organizations; public health officials; law enforcement agencies; and water sector professional associations.
"March 2007." "EPA 600-R-07-027." Includes bibliographical references. Format not distributed to depository libraries.