| Contents Notes |
Introduction : The realities of public program management / Nicholas Henry, Robert E. Cleary -- How politics affect public programs / H. George Frederickson -- The evolving federal role in program administration / David B. Walker -- The professionalization of program management / Robert E. Cleary -- Dealing with ethical issues and value conflicts / Ralph Clark Chandler --Qualities of successful program managers / N. Joseph Cayer -- Financing public programs under fiscal constraint -- Frank Sackton -- What every public manager should know about computing / Alana Northrop, Kenneth L. Kraemer, John Leslie King -- Making the most of strategic planning and management / Jerry L. McCaffery -- Maintaining quality and accountability in a period of privatization / John Rehfuss -- Evaluating program results and success / Sharon L. Caudle-- Conclusion : Strategies for managing public programs effectively / Robert E. Cleary, Nicholas Henry. |
