Brief Records : EPA National Library Catalog

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Your Search: (SUBJECT=Total quality management.)

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OLS Field Name OLS Field Data
Full Record Document Number: 76
Main Title Quality management systems : requirements = Systèmes de management de la qualité : exigences.
Publisher ISO/IEC,
Year Published 2015
OCLC Number 926717024
Subjects Total quality management--Standards. ; Consumer satisfaction--Management--Standards. ; ISO 9001 Standard.
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EOBM  TS156.6.Q35 2015 c.1-4 NEIC Library/Denver,CO 08/23/2016 STATUS
Edition Fifth edition.
Collation x, 29 pages : illustration ; 30 cm.

Full Record Document Number: 77
Main Title Quality through leadership TQM in action /
Author Watson, Frank D.
Other Authors
Author Title of a Work
Schmidt, Stephen R.
Publisher CQG Ltd.,
Year Published 1990
OCLC Number 27046916
Subjects Total quality management ; Leadership
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ELBM  HD62.15.W38 1990 AWBERC Library/Cincinnati,OH 05/13/1994
Collation various pagings : ill. ; 21 cm.

Full Record Document Number: 78
Main Title Quality transformation success story from StorageTek
Author Stratton, A. Donald.
Publisher ASQC Quality Press,
Year Published 1994
OCLC Number 29031024
ISBN 0873892518 (alk. paper)
Subjects Computer storage device industry--United States--Management--Case studies ; Data tape drives industry--United States--Management--Case studies ; Data disk drives industry--United States--Management--Case studies ; Total quality management--United States--Case studies
Additional Subjects StorageTek (Firm)--Management
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EJBM  HD9696.C64S677 1994 Headquarters Library/Washington,DC 05/23/1997
Collation xxiii, 327 p. : ill. ; 24 cm.

Full Record Document Number: 79
Main Title Quality, safety, and environment : synergy in the 21st century /
Author Dennis, Pascal
Publisher ASQC Quality Press,
Year Published 1997
OCLC Number 36065978
ISBN 0873893794 (alk. paper)
Subjects Industrial safety--Management ; Environmental management ; Total quality management
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ESAM  T55.D443 1997 Region 10 Library/Seattle,WA 04/10/1998
Collation xvii, 213 p. : ill. ; 24 cm.

Full Record Document Number: 80
Main Title Questions and answers on quality, the ISO 9000 standard series, quality system registration, and related issues
Author Breitenberg, Maureen A.
Publisher U.S. Dept. of Commerce, National Institute of Standards and Technology, Standards Code and Information Program, Office of Standards Services,
Year Published 1991
OCLC Number 24990719
Subjects Quality control--Standards ; Quality assurance--Standards ; Total quality management ; Standards, Engineering
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EJBM  TS156.B74 1991 Headquarters Library/Washington,DC 06/07/2002
EMBD  NISTIR 4721 GWERD Library/Ada,OK 09/02/1994
Collation vii, 17 p. ; 28 cm.

Full Record Document Number: 81
Main Title Reinvention roundtable.
Publisher National Performance Review,
Year Published 1994
OCLC Number 30039951
Subjects Government productivity--United States--Periodicals ; Administrative agencies--Management--United States--Periodicals ; Total quality management in government--United States--Periodicals
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EOAM  JK469 1993.R456 v.1, no.1 (1994)- scattered holding Region 8 Technical Library/Denver,CO 08/06/1994
Collation v. : ill. ; 28 cm.

Full Record Document Number: 82
Main Title Root cause analysis : simplified tools and techniques /
Author Andersen, Bj rn.
Other Authors
Author Title of a Work
Fagerhaug, Tom
Publisher ASQ Quality Press,
Year Published 2000
OCLC Number 42027479
ISBN 0873894669 (alk. paper)
Subjects Total quality management ; Problem solving ; Quality control
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EOBM  TS156.A55 2000 NEIC Library/Denver,CO 12/06/2002 STATUS
Collation x, 155 p. : ill. ; 28 cm.

Full Record Document Number: 83
Main Title Self-assessment guide for organizational performance and customer satisfaction based on the Presidential Award for Quality criteria.
Publisher Federal Quality Institute : {For sale by the U.S. G.P.O., Supt. of Doc.,
Year Published 1993
Report Number FQI-400 R
Stock Number 006-000-01397-0
OCLC Number 30012844
ISBN 0160430801 :
Subjects Total quality management--Government policy--United States--Handbooks, manuals, etc ; Organizational effectiveness--Handbooks, manuals, etc ; Consumer satisfaction--United States--Handbooks, manuals, etc
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EKAM  HD6215.S45 1993 Region 4 Library/Atlanta,GA 06/23/1995
Collation iii, 56 p. ; 28 cm.

Full Record Document Number: 84
Main Title Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report /
Other Authors
Author Title of a Work
Gore, Albert
CORP Author National Performance Review (U.S.),
Publisher National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs.,
Year Published 1996
Stock Number 040-000-00670-2
OCLC Number 34560493
ISBN 0160485762; 9780160485763
Subjects Benchmarking (Management)--United States. ; Total quality management in government--United States. ; Consumer complaints--United States. ; Consumer satisfaction--United States. ; Complaints (Administrative procedure)--United States ; Customer services--United States
Internet Access
Description Access URL
http://purl.access.gpo.gov/GPO/LPS21995
http://www.npr.gov/library/papers/benchmrk/bstprac.html
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EKAM  JK421.N3582 Region 4 Library/Atlanta,GA 03/14/1997
ELBM  JK468.T67N37 1996 AWBERC Library/Cincinnati,OH 02/28/1998
Collation iii, 40 pages : illustrations ; 28 cm

Full Record Document Number: 85
Main Title Show me storyboard workbook and template /
Author Forsha, Harry I.
Publisher ASQC Quality Press,
Year Published 1995
OCLC Number 31795130
ISBN 0873893204
Subjects Group problem solving--Handbooks, manuals, etc ; Service industries--Management--Handbooks, manuals, etc ; Total quality management
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EJBM  HD30.29.F68 1995 Headquarters Library/Washington,DC 05/23/1997
Collation x, 62 p. : ill. ; 28 cm.

Full Record Document Number: 86
Main Title Stepping up to ISO 14000 : integrating environmental quality with ISO 9000 and TQM /
Author Puri, Subhash C.
Publisher Productivity Press,
Year Published 1996
OCLC Number 34514441
ISBN 156327129X (hardcover)
Subjects ISO 14000 Series Standards ; ISO 9000 Series Standards ; Environmental management ; Total quality management
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EJDM  TS155.7.P87 1996 OASQA Library/Fort Meade,MD 08/13/1999
Collation xix, 278 p. : ill. ; 24 cm.

Full Record Document Number: 87
Main Title Strategic environmental management : using TQEM and ISO 14000 for competitive advantage /
Author Wever, Grace,
Publisher Wiley,
Year Published 1996
OCLC Number 34152801
ISBN 047114746X; 9780471147466
Subjects Industrial management--Environmental aspects. ; Total quality management. ; ISO 14000 Series Standards. ; Environmental management. ; Strategisch management. ; Ecologische aspecten. ; Kwaliteitszorg. ; ISO-normen. ; Strategisches Management.--(DE-588)4124261-0 ; Umweltbezogenes Management.--(DE-588)4201709-9
Internet Access
Description Access URL
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=007603589&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=007603589&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/95052787.html
Publisher description http://catdir.loc.gov/catdir/description/wiley033/95052787.html
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EJAM  HD30.255.W48 1996 Region 3 Library/Philadelphia, PA 01/17/1997
EJEM  HD30.255.W48 1996 OCSPP Chemical Library/Washington,DC 10/25/1996
Collation xviii, 299 p. : ill. ; 26 cm. + 1 computer disk (3 1/2 in.).

Full Record Document Number: 88
Main Title Succeeding as a self-directed work team : 20 important questions answered /
Other Authors
Author Title of a Work
Harper, Bob.
Harper, Ann.
Publisher MW Corp.,
Year Published 1994
OCLC Number 32460794
ISBN 1880859009 (pbk.) :; 9781880859001 (pbk.)
Subjects Teams in the workplace--Examinations, questions, etc. ; Total quality management.
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EKAM  HD66.S92 1994 Region 4 Library/Atlanta,GA 11/29/2010
Edition Rev. ed. 1994.
Collation v, 103 p. ; 22 cm.

Full Record Document Number: 89
Main Title Superfund data integrity process team : improving cost documentation through total quality management. Phase I, Management report /
Publisher The Office,
Year Published 1992
Report Number EPA 205-R-92-003
OCLC Number 29179975
Subjects Total quality management--United States. ; Administrative agencies--United States--Management--Cost control. ; Administrative agencies--Management--Cost control.
Internet Access
Description Access URL
http://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=90070500.PDF
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EJBD ARCHIVE EPA 205-R-92-003 Headquarters Library/Washington,DC 03/12/2019
EJBD  EPA 205-R-92-003 Headquarters Library/Washington,DC 08/25/2009
Collation 1 volume (various pagings) : illustrations ; 28 cm

Full Record Document Number: 90
Main Title Superfund policy forum update, volume 1, number 1, February 1992 (Intermittent Bulletin) /
CORP Author Environmental Protection Agency, Washington, DC. Office of Emergency and Remedial Response.
Publisher U.S. Environmental Protection Agency, Office of Solid Waste and Emergency Response,
Year Published 1992
Report Number EPA/OS-240; 9200.1-09I; OSWER-9200.1-09I-VOL-1-NO-1
Stock Number PB92-963262
OCLC Number 46316447
Subjects Risk assessment. ; Hazardous waste sites. ; Hazardous substances--Risk assessment.
Additional Subjects Government policies ; Hazardous materials ; Project management ; Meetings ; Waste treatment ; Sites ; Benefit cost analysis ; Personnel development ; Risk assessments ; Liabilities ; Superfund ; Comprehensive Environmental Response Compensation and Liabilities Act(CERCLA) ; Cleanup ; Reauthorization issues ; Total quality management ; Newsletters
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EJAD  OSWER Dir 9200.1-09I HWTIC Region 3 Library/Philadelphia, PA 12/20/2002
ESAD  OSWER 9200.1-09I Region 10 Library/Seattle,WA 01/04/2018
NTIS  PB92-963262 Most EPA libraries have a fiche copy filed under the call number shown. Check with individual libraries about paper copy. NTIS 01/01/1988
Collation 1 volume (various pagings) : illustrations ; 28 cm

Full Record Document Number: 91
Main Title Survey findings report for the Office of Pollution Prevention and Toxics Meeting Management Quality Action Team (MMQAT)
Other Authors
Author Title of a Work
Stroup, Cindy.
Publisher Office of Pollution Prevention and Toxics,
Year Published 1992
OCLC Number 29238950
Subjects Meetings--Management ; Total quality management in government
Additional Subjects United States.--Environmental Protection Agency.--Office of Pollution Prevention and Toxics--Management
Local Library Info
Library Local Subject Local Note
EJE Quality action teams
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EJEM  TD170.2.S87 1992 OCSPP Chemical Library/Washington,DC 11/12/1993
Collation 1 v. (various pagings) ; 28 cm.

Full Record Document Number: 92
Main Title Teams in government : a handbook for team-based organizations /
Author Koehler, Jerry W.
Other Authors
Author Title of a Work
Pankowski, Joseph M.
Publisher St. Lucie,
Year Published 1996
OCLC Number 46651591
ISBN 1574440160; 9781574440164
Subjects Teams in the workplace. ; Total quality management in government. ; Public administration ; Work groups
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EJBM  JF1525.T67K6324 1996 Headquarters Library/Washington,DC 08/16/2002
EJDM HRD JF1525.T67K6324 1996 OASQA Library/Fort Meade,MD 04/23/1999
EMAM  JF1525.T67.K644 1996 Region 6 Library/Dallas,TX 06/22/2009
ESAM  JF1525.T67K6324 1996 Region 10 Library/Seattle,WA 12/06/2010
Collation xi, 172 p. : ill. ; 26 cm.

Full Record Document Number: 93
Main Title Teams in the federal government /
Publisher The Department,
Year Published 1995
OCLC Number 32936592
Subjects Total quality management in government. ; Teams in the workplace.
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ELBM  HD66.T43 1995 AWBERC Library/Cincinnati,OH 06/02/2000
Collation 1 videocassette (90 min.) : sound, color ; 3/4 in.

Full Record Document Number: 94
Main Title The benchmarking book /
Author Spendolini, Michael.
Publisher Amacom,
Year Published 1992
OCLC Number 25130726
ISBN 0814450776; 9780814450772; 0814478662; 9780814478660; 0585025983; 9780585025988
Subjects Total quality management. ; Benchmarking. ; Kwaliteitszorg. ; Prestatiebeoordeling. ; Organisatieonderzoek. ; Organization and Administration.
Internet Access
Description Access URL
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1246328&custom_att_2=simple_viewer
Inhaltsverzeichnis http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?pid=1246328&custom%5Fatt%5F2=simple%5Fviewer
http://www.netlibrary.com/summary.asp?ID=2417
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2417
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EJAM  HD62.15.S65 1992 Region 3 Library/Philadelphia, PA 11/14/1992
EOAM  HD62.15S65 1992 Region 8 Technical Library/Denver,CO 02/03/1995
Collation xiv, 209 pages : illustrations ; 24 cm

Full Record Document Number: 95
Main Title The executive course on quality : TQM building blocks to successful environmental management.
Publisher U.S. Environmental Protection Agency,
Year Published 1991
Report Number 68W1-0036; EPA 210/1991.3; EPA 950-R-91-016
OCLC Number 24496096
Subjects Total quality management.
Internet Access
Description Access URL
http://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=9101P81R.PDF
http://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=9101INO0.PDF
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EHAD  01A0006477 Region 1 Library/Boston,MA 02/05/1993
EJBD ARCHIVE EPA 950-R-91-016 Headquarters Library/Washington,DC 01/25/2017
EJBD  EPA 950-R-91-016 Headquarters Library/Washington,DC 01/25/2017
EKBD  EPA-Z/800 Research Triangle Park Library/RTP, NC 11/02/2001
ELBD RPS EPA 950-R-91-016 repository copy AWBERC Library/Cincinnati,OH 03/29/2016
ESAD  EPA 1194 Region 10 Library/Seattle,WA 12/23/1994
Collation 1 volume (various pagings)

Full Record Document Number: 96
Main Title The lean and environment toolkit : identify and eliminate waste; reduce business costs and risk; improve environmental results.
CORP Author Environmental Protection Agency, Washington, DC.
Publisher U.S. Environmental Protection Agency,
Year Published 2006
Report Number EPA-100-K-06-003
Stock Number PB2007-102106
OCLC Number 75180619
Subjects Environmental management--United States--Handbooks, manuals, etc. ; Industrial management--Environmental aspects--Handbooks, manuals, etc. ; Environmental protection--United States. ; Total quality management--United States. ; Lean manufacturing--United States--Handbooks, manuals, etc.
Additional Subjects Environmental management ; Lean implementation ; Toolkit (Version 1.0) ; Business enterprises ; Management planning and control ; Strategies ; Waste elinination ; Quality enhancement ; U.S. Environmental Protection Agency (EPA) ; EPA's Lean Manufacturing and Environment Initiative
Internet Access
Description Access URL
http://purl.access.gpo.gov/GPO/LPS75524
http://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=P1000LU5.PDF
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EJBD ARCHIVE EPA 100-K-06-003 Headquarters Library/Washington,DC 07/15/2014
EJBD  EPA 100-K-06-003 Headquarters Library/Washington,DC 06/11/2018
NTIS  PB2007-102106 Most EPA libraries have a fiche copy filed under the call number shown. Check with individual libraries about paper copy. NTIS 05/28/2007
Edition Version 1.0.
Collation iii, 88 p. : ill. ; 28 cm.

Full Record Document Number: 97
Main Title The lean and environment toolkit : improve environmental results, reduce business costs and risk, identify and eliminate waste.
Publisher U.S. Environmental Protection Agency,
Year Published 2007
Report Number EPA-100-K-06-003
OCLC Number 851474142
Subjects Environmental management--United States--Handbooks, manuals, etc. ; Industrial management--Environmental aspects--Handbooks, manuals, etc. ; Environmental protection--United States. ; Total quality management--United States.
Internet Access
Description Access URL
http://purl.access.gpo.gov/GPO/LPS93601
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=P1000LU5.PDF
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EJAD  EPA 100/K-06-003 Region 3 Library/Philadelphia, PA 10/12/2017
ELBD RPS EPA 100-K-06-003 repository copy AWBERC Library/Cincinnati,OH 03/13/2018
Edition Rev. ed.
Collation iii, 85 pages : illustrations ; 28 cm

Full Record Document Number: 98
Main Title The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity /
Other Authors
Author Title of a Work
George, Michael L.
Publisher McGraw-Hill,
Year Published 2005
OCLC Number 56971879
ISBN 0071441190; 9780071441193
Subjects Six sigma (Quality control standard) ; Production management. ; Efficiency, Organizational. ; Process Assessment (Health Care) ; Total Quality Management. ; Kwaliteitszorg. ; Produktion ; Qualitätsmanagement ; Statistische Qualitätskontrolle ; Efficiency, Organizational--standards. ; Produktion.--(DE-588)4047347-8 ; Qualitätsmanagement.--(DE-588)4219057-5 ; Statistische Qualitätskontrolle.--(DE-588)4182962-1 ; Qualitèatsmanagement. ; Statistische Qualitèatskontrolle. ; Qualitèatsmanagement.--(DE-588)4219057-5 ; Statistische Qualitèatskontrolle.--(DE-588)4182962-1
Internet Access
Description Access URL
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0627/2005297657-d.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0627/2005297657-b.html
https://www.dawsonera.com/guard/protected/dawson.jsp?name=https://passport01.leeds.ac.uk/idp/shibboleth&dest=http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780071505734
http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9780071505734
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EOAM  TS156.L375 2005 ELN collection Region 8 Technical Library/Denver,CO 08/20/2014
Collation vi, 282 pages : illustrations ; 21 cm

Full Record Document Number: 99
Main Title The Malcolm Baldrige National Quality Award : hearing before the Subcommittee on Technology and Competitiveness of the Committee on Science, Space, and Technology, U.S. House of Representatives, One Hundred Second Congress, second session, February 5, 1992.
CORP Author United States. Congress. House. Committee on Science, Space, and Technology. Subcommittee on Technology and Competitiveness.
Publisher U.S. G.P.O. : For sale by the U.S. G.P.O., Supt. of Docs., Congressional Sales Office,
Year Published 1992
OCLC Number 26083930
ISBN 0160384990; 9780160384998
Subjects Malcolm Baldrige National Quality Award. ; Total quality management--United States. ; Total quality management--Awards--United States
Internet Access
Description Access URL
http://hdl.loc.gov/loc.law/llconghear.00183587638
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EJEM  HD62.15.M35 1992 OCSPP Chemical Library/Washington,DC 02/05/1993
Collation iii, 193 p. : ill. ; 24 cm.

Full Record Document Number: 100
Main Title The memory jogger plus+ : featuring the seven management and planning tools /
Author Brassard, Michael.
Publisher GOAL/QPC,
Year Published 1996
OCLC Number 35301589
ISBN 1879364832; 9781879364837
Subjects Total quality management. ; Quality control--Handbooks, manuals, etc. ; Problem solving--Handbooks, manuals, etc. ; Problem solving--Graphic methods. ; Industrial management. ; Total Quality Management. ; Quality Control. ; Problem Solving. ; Planning Techniques. ; Decision Making, Organizational. ; Efficiency, Organizational. ; Leadership.
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ESAM  TS156.B713 1996 Region 10 Library/Seattle,WA 09/04/2012
Edition Revised ed.
Collation xiv, 306 p. : ill. ; 20 x 22 cm.

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