Document Number: 1 |
Full Record |
Main Title |
Application of knowledge management to utilities |
Other Authors |
|
Publisher |
Awwa Research Foundation, |
Year Published |
2003 |
OCLC Number |
52036136 |
Subjects |
Knowledge management ;
Water utilities--Management--Data processing
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
TD353.A66 2003 |
|
AWBERC Library/Cincinnati,OH |
05/09/2003 |
|
Collation |
xx, 268 p. : ill. ; 28 cm. |
|
Document Number: 2 |
Full Record |
Main Title |
Performance Center pilot project : a utility business architecture application project / |
Publisher |
Awwa Research Foundation : American Water Works Association, |
Year Published |
2001 |
OCLC Number |
47255359 |
ISBN |
1583211306 |
Subjects |
Water utilities--Economic aspects--Data processing ;
Water utilities--Management--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4456.P47 2001 |
|
AWBERC Library/Cincinnati,OH |
12/28/2001 |
|
Collation |
xxii, 94 p. : ill. ; 28 cm. |
|
Document Number: 3 |
Full Record |
Main Title |
Tools and methods to effectively measure customer perceptions |
Other Authors |
|
Publisher |
Awwa Research Foundation and American Water Works Association, |
Year Published |
2001 |
OCLC Number |
47255360 |
ISBN |
1583211322 1583211306 |
Subjects |
Water utilities--Management--Data processing ;
Water utilities--Public relations--Data processing ;
Consumer satisfaction--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4456.T664 2001 |
|
AWBERC Library/Cincinnati,OH |
12/28/2001 |
|
Collation |
xxii, 134 p. : ill. ; 28 cm. |
|
Document Number: 4 |
Full Record |
Main Title |
Utility business architecture : designing for change / |
Publisher |
AWWA Research Foundation : American Water Works Association, |
Year Published |
1997 |
OCLC Number |
39552169 |
ISBN |
0898679036 (pbk. : alk. paper) |
Subjects |
Water utilities--Economic aspects--Data processing ;
Water utilities--Management--Data processing ;
Information storage and retrieval systems--Water-supply ;
Management information systems
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HD4456.U85 1997 |
book & VHS tape |
AWBERC Library/Cincinnati,OH |
06/18/1999 |
|
Collation |
xxiii, 144 p. : ill. ; 28 cm. + 1 videocassette (13 min.) : sd., col. ; 1/2 in. |
|