Brief Records : EPA National Library Catalog

Items Found: 6
Showing Items: 1 - 6
Your Search: (SUBJECT=Customer satisfaction)

Document Number: 1 Full Record
Main Title 2009 annual summary of emission-related recall and voluntary service campaigns performed on light-duty vehicles and light-duty trucks /
CORP Author Environmental Protection Agency, Washington, DC. Office of Transportation and Air Quality.
Publisher U.S. Environmental Protection Agency, Office of Transportation and Air Quality, Compliance and Innovative Strategies Division,
Year Published 2010
Report Number EPA420-B-10-007
Stock Number PB2012-110626
OCLC Number 809261381
Subjects Automobiles--Motors--Exhaust gas ; Air--Pollution
Additional Subjects Air pollution ; Light duty vehicles ; Exhaust emission control devices ; Diesel engines ; Trucks ; Manufacturers ; Customer satisfaction ; Safety ; Regulations ; Recall campaigns
Internet Access
Description Access URL
http://www.epa.gov/oms/cert/recall/420b10007.pdf
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=P1006I3L.PDF
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELBD RPS EPA 420-B-10-007 repository copy AWBERC Library/Cincinnati,OH 10/17/2014
ELBD  EPA 420-B-10-007 AWBERC Library/Cincinnati,OH 09/18/2012
NTIS  PB2012-110626 Some EPA libraries have a fiche copy filed under the call number shown. 07/26/2022
Collation 11 pages ; 28 cm

Document Number: 2 Full Record
Main Title 2009 annual summary of emission-related recall and voluntary service campaigns performed on light-duty vehicles and light-duty trucks /
CORP Author Environmental Protection Agency, Washington, DC. Office of Transportation and Air Quality.
Publisher U.S. Environmental Protection Agency, Office of Transportation and Air Quality, Compliance and Innovative Strategies Division,
Year Published 2010
Report Number EPA420-B-10-007
Stock Number PB2012-110626
OCLC Number 794845824
Subjects Automobiles--Motors--Exhaust gas ; Air--Pollution
Additional Subjects Air pollution ; Light duty vehicles ; Exhaust emission control devices ; Diesel engines ; Trucks ; Manufacturers ; Customer satisfaction ; Safety ; Regulations ; Recall campaigns
Internet Access
Description Access URL
http://www.epa.gov/oms/cert/recall/420b10007.pdf
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=P1006I3L.PDF
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
ELCD  EPA 420-B-10-007 PDF file on file NVFEL Library/Ann Arbor, MI 06/11/2012
NTIS  PB2012-110626 Some EPA libraries have a fiche copy filed under the call number shown. 07/26/2022
Collation 1 online resource (13 pages)

Document Number: 3 Full Record
Main Title Analysis and Findings of the Gallup Organization's Drinking Water Customer Satisfaction Survey.
CORP Author Environmental Protection Agency, Washington, DC. Office of Water.
Publisher 6 Aug 2003
Year Published 2003
Stock Number PB2004-100367
Additional Subjects Drinking water ; Surveys ; Water use ; Information sources ; Right to know ; Customer satisfaction
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
NTIS  PB2004-100367 Some EPA libraries have a fiche copy filed under the call number shown. 07/26/2022
Collation 20p

Document Number: 4 Full Record
Main Title EPA Needs to Improve Management Practices to Ensure a Successful Customer Technology Solutions Project. Audit Report.
CORP Author Environmental Protection Agency, Washington, DC. Office of the Inspector General.
Year Published 2010
Report Number EPA-10-P-0194
Stock Number PB2010-115060
Additional Subjects Management planning and control ; Contracts ; Customer satisfaction ; Federal government agencies ; Auditing ; Deployment ; Problem solving ; Quality control ; Implementation ; Performance evaluation ; Environmental Protection Agency (EPA) ; Customer Technology Solutions (CTS) ; Office of Inspector General (OIG)
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
NTIS  PB2010-115060 Some EPA libraries have a fiche copy filed under the call number shown. 07/26/2022
Collation 27p

Document Number: 5 Full Record
Main Title Innovating quality : strategies for business growth, quality & customer satisfaction /
Other Authors
Author Title of a Work
McAlindon, Harold R.
Publisher Parlay International,
Year Published 1993
OCLC Number 29369849
Subjects Total quality management ; Customer satisfaction
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
EJDM HRD HD6215.I56 1993 Env Science Center Library/Ft Meade,MD 09/10/1999
Collation 1 v. (loose-leaf) : ill. ; 30 cm.

Document Number: 6 Full Record
Main Title Pollution Prevention Information Clearinghouse: Customer Satisfaction Survey
CORP Author U. S. Environmental Protection Agency, Office of Pollution Prevention and Toxics, Washington, DC.
Year Published 1998
Report Number EPA/742/F-98/017
Additional Subjects Customer satisfaction ; Customer service ; Pollution Prevention Information Clearinghouse ; Hotline ; Customer surveys
Internet Access
Description Access URL
https://nepis.epa.gov/Exe/ZyPDF.cgi?Dockey=20000X0R.PDF
Holdings
Library Call Number Additional Info Location Last
Modified
Checkout
Status
Collation 2 p.