U.S. EPA. Need to Know: Anticipating the Public's Questions during a Water Emergency. U.S. Environmental Protection Agency, Washington, DC, EPA/600/R-12/020, 2012.
Report and Webinar (hosted by WaterISAC) To view webinar: Follow the link, click playback, slides will be visible within 2 minutes
The EPA plays a critical role in this effort as the lead federal agency for water security. The overall objective of this study was to provide practical information that crisis communicators can directly apply to planning and response. EPA's National Homeland Security Research Center (NHSRC) and the Water Information Sharing and Analysis Center (WaterISAC) partnered in 2012 to produce the webcast "Anticipating the Public's Questions during a Water Emergency." Featuring NHSRC staff, the webcast covered the results of interviews with the public and drinking water professionals about the information the public would want in the case of an intentional municipal water supply contamination.