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Mutual Aid and Assistance

About PDF Files

In coordination with the water sector, the Environmental Protection Agency is supporting a number of projects to promote the use of mutual aid and assistance in response to any event that overwhelms a utility's resources.

Water/Wastewater Agency Response Network (WARN)

A Water and Wastewater Agency Response Network (WARN) is an intrastate network of "utilities helping utilities" to respond to and recover from emergencies by sharing resources with one another. The WARN framework provides a forum for maintaining emergency contacts, providing expedited access to specialized resources, and facilitating training on resource exchange during an emergency. The American Water Works Association published a white paper, titled Utilities Helping Utilities: An Action Plan for Mutual Aid and Assistance Networks for Water and Wastewater Utilities, Exit EPA Site to provide utilities with the basic building blocks for developing a successful WARN.

At the heart of WARN is a standardized Mutual Aid and Assistance Agreement, Exit EPA Site which outlines the terms through which utilities provide resources to one another. The agreement covers key issues such as indemnification, workers compensation, and reimbursement. The resolution of these issues in advance expedites resource sharing between utilities during emergencies.

With the agreement in place, a WARN can begin to build a framework of supporting components, shown in Figure 1. Utilities can execute a WARN Operational Plan, which can outline the processes and procedures member utilities use to activate and implement their WARN Agreement. To validate and improve their operational plan, utilities conduct preparedness exercises. To provide utilities with sample exercise materials they can use to conduct a tabletop exercise specific to their WARN, EPA developed the Water/Wastewater Agency Response Network (WARN): Tabletop Exercise Facilitator Guide.

Figure 1. Framework of the WARN Initiative

Figure 1. Framework of the WARN Initiative

  • Utilities Helping Utilities: An Action Plan for Mutual Aid and Assistance Networks for Water and Wastewater Utilities Exit EPA Site
    The Utilities Helping Utilities white paper provides a ten-step process for creating and implementing a mutual aid and assistance program. The white paper highlights key components of existing WARNs and contains a sample mutual aid agreement that meets all requirements of the National Incident Management System (NIMS).


  • Sample Mutual Aid Agreement Exit EPA Site
    This Model Agreement contains procedures and standards for a water and wastewater utility Mutual Aid and Assistance Program. The Model is based on existing water and wastewater utility Mutual Aid and Assistance agreements implemented in California, Florida, Texas, Louisiana, South Carolina, Oregon, Georgia, and Pennsylvania. While the Model shares some similarities with each of the eight agreements, it is a unique document in and of itself.


  • WARN Fact Sheet (PDF 2 pp, 126KB) EPA 817-F-07-015, 10/01/2007
    EPA published the Water/Wastewater Agency Response Network (WARN) Fact Sheet to describe the mission of Water Sector Mutual Aid and Assistance and provide information related to its support to expediting access to specialized resources needed to respond to and recover from natural and human caused events that disrupt public and private drinking water and wastewater utilities.


  • The Water/Wastewater Agency Response Network (WARN) Tabletop Exercise Facilitator Guide provides instructions for planning, organizing and conducting a tabletop exercise and includes sample exercise materials such as scenarios (flood, hurricane, and earthquake), discussion questions, and presentation slides. Tabletop exercises will allow WARNs to practice and exercise their mutual aid/assistance operational plan or other procedures so that requesting and responding utilities have a better understanding of how to implement their WARN agreement. By practicing the functionality and operations of activating the agreement, a WARN will respond more effectively and efficiently during an actual incident.

  • WARN Poster (PDF 2 pp, 2MB) EPA 817-H-08-001, 03/31/2009
    EPA published the WARN Poster to provide WARNs with outreach material they can use when presenting the WARN concept at meetings and conferences.

Emergency Management Assistance Compact (EMAC)

The Emergency Management Assistance Compact (EMAC) provides a mechanism whereby drinking water and wastewater utilities can provide interstate (between states) mutual aid and assistance during times of emergency. EMAC has demonstrated its value in providing interstate mutual aid and assistance for multiple sectors and disciplines and can be used to share water sector resources such as equipment and personnel across state lines.

Other Supporting Publications

  • AWWA Resource Typing Manual Exit EPA Site
    This Resource Typing Manual was written to provide guidance to water and wastewater utilities when they request and provide mutual aid and assistance resources during and after an emergency. The resources described in this manual are those anticipated to be needed up to the first thirty days following an incident, emergency, disaster, or catastrophe.
  • AWWA WARN Economic Benefits Exit EPA Site
    The purpose of this report is to provide a simplified, general reference for business case analysis of participating in a WARN in order to guide utility managers and decision-makers. It provides valuable insights into the strategic context, potential benefits and outcomes, costs and resource implications for WARN signatories in enabling a utility to respond to various types of incidents.
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Last updated on September 02, 2009 11:19 AM
URL: http://cfpub.epa.gov/safewater/watersecurity/mutualaid.cfm