OLS : Record

RECORD NUMBER: 35 OF 959

Main Title World-class customer service : you make a difference! : 7 steps to service they'll remember /
Author Ball, James R.
Publisher Goals Institute,
Place Published Reston, Va
Year Published 2008
OCLC Number 213070500
Subject Added Ent Customer services--United States.; Consumer satisfaction--United States.
Holdings
Library   Call Number Additional Info Location Date Modified
EKAM HF541. 5 2008 Region 4 Library/Atlanta,GA 07/27/2009
Edition Rev. and updated.
Collation viii, 72 p. ; 19 cm.
Author Added Ent
Kuchta, Jennifer A.
PUB Date Free Form 2008
Series Title Traced Keep it simple for success
BIB Level m
ISBN 1887570101 :; 9781887570107 :
OCLC Time Stamp 20090724181341
Cataloging Source OCLC/T
Language eng
Origin OCLC
Type CAT
OCLC Rec Leader 00935nam 2200289Ia 45020