Search Results : EPA National Library Catalog

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Select Item Title Year Published
  1 Aging water infrastructure (aWI) research program: Addressing the challenge through innovation 2007
  2 Balanced evaluation of public/private partnerships 1999
  3 Best practices in customer payment assistance programs / 2010
  4 Cases in water conservation : how efficiency programs help water utilities save water and avoid costs. 2002
  5 Consolidated water rates : issues and practices in single-tariff pricing. 1999
  6 Conventional and Unconventional Approaches to Water Service Provision 2004
  7 Conventional and unconventional approaches to water service provision / 2004
  8 Cost allocation and rate design for water utilities 1991
  9 Customer attitudes, behavior, and the impact of communications efforts 2004
  10 Customer satisfaction: best practices for a continually improving customer responsive organization 2001
  11 Defining a resilient business model for water utilities / 2014
  12 Development of a strategic planning process. 2003
  13 Effective utility management a primer for water and wastewater utilities. [electronic resource] : 2008
  14 Emergency communications with your local government and community / 2008
  15 Emergency communications with your local government and community : executive summary. 2008
  16 Emergency response tabletop exercises for drinking water and wastewater systems [electronic resource]. 2005
  17 Emergency response tabletop exercises for drinking water and wastewater systems. 2005
  18 Encouraging regional solutions to sustaining water sector utilities. 2009
  19 Findings and recommendations for a water utility sector management strategy : a final report / 2007
  20 Forecasting the future : progress, change, and predictions for the water sector / 2012
  21 Gaining operational and managerial efficiencies through water system partnerships : case studies. 2009
  22 Guidance to utilities on building alliances with watershed stakeholders 2001
  23 ICR auxiliary 1 database {computer file}. 2000
  24 ICR auxiliary 1 database {electronic resource}. 2000
  25 ICR Laboratory Quality Control Database System Release 1.1 1997
  26 ICR treatment study data collection spreadsheets [electronic resource]. 1997
  27 Implementing the lead public education provision of the lead and copper rule : a guide for community water systems. 2008
  28 Implementing the lead public education provision of the lead and copper rule : a guide for non-transient non-community water systems. 2008
  29 Information Collection Rule (ICR) reference manual : understanding the ICR / 1996
  30 Information collection rule laboratory QC database system {computer file}. 1996
  31 Information collection rule water utility database system {electronic resource}. 1996
  32 Introduction to the ICR laboratory QC database system {videorecording}. 1996
  33 Introduction to the ICR water utility database system {videorecording}. 1996
  34 Lead and copper rule : a quick reference guide. 2008
  35 Lead and copper rule : public education & consumer notification requirements for non-transient non-community water systems. 2008
  36 Lead and copper rule : public education & other public information requirements for community water systems. 2008
  37 Managing the revenue and cash flow effects of conservation 1996
  38 Meeting future financing needs of water utilities 1993
  39 Meeting the challenge : an update of ODW's mobilization effort : focus on small system viability. 1991
  40 Methods for assessing small water system capability a review of current techniques and approaches / {microform} : 1996
  41 Optimizing the water utility customer contact center / 2010
  42 Performance benchmarking for water utilities 1996
  43 Privatization of water services in the United States : an assessment of issues and experience / 2002
  44 Public involvement strategies : a manager's handbook / 1995
  45 Public involvement-- making it work : highlights report / 2001
  46 Response protocol toolbox : planning for and responding to drinking water contamination threats and incidents, interim final - December 2003 : module 1: water utilities planning guide / 2003
  47 Science brief: advanced concepts 2007
  48 Science brief: condition assessment of collection systems 2007
  49 Science brief: rehabilitation of wastewater collection systems 2007
  50 Selection and definition of performance indicators for water and wastewater utilities / 2004
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