Search Results for the EPA National Library Catalog

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Your Search: (SUBJECT=Customer services United States)

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Select Item	Title	Year Published
1	Benchmarking performance indicators for water and wastewater utilities : 2007 annual survey data and analysis report /	2008
2	Blair House papers : January 1997 /	1997
3	Common sense government : works better and costs less /	1995
4	Common sense government : works better and costs less /	1995
5	Controls and oversight needed to improve administration of EPA's customer service lines /	2013
6	Customer attitudes, behavior, and the impact of communications efforts	2004
7	Customer service in government : a practical guide for managers and employees /	1996
8	Customer Service in Region 5.	1997
9	Customer service plan : customer service hotline : solid waste and emergency response.	1994
10	Customer service plan : executive summary.	1994
11	Customer service plan : response to inquiries : communications, education, and public affairs.	1994
12	Customer service plan : water grants management : Office of Water and Region 6, Dallas, TX.	1994
13	Customers for life : how to turn that one-time buyer into a lifetime customer /	1991
14	Digital government : building a 21st century platform to better serve the American people.	2012
15	Environmental Protection Agency : Customer Service Plan.	2011
16	EPA National Customer Service Conference : April 14-15, 1998, conference proceedings : hosted by EPA region 6 at the Harvey Hotel, Plano, Texas.	1998
17	Expanding water utility services beyond water supply /	2012
18	Proceedings of EPA's second National Customer Service Conference : November 30 - December 1, 1999 : hosted by EPA region 3 Philadelphia, Pennsylvania.	2000
19	Putting customers first '95 : standards for serving the American people /	1995
20	Putting customers first : EPA's customer service plan.	1995
21	Putting customers first : standards for serving the American people /	1994
22	Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report /	1996

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