Main Title |
Customer-focused business and technical writing : workshop manual / |
Publisher |
Shipley Associates, |
Year Published |
2010 |
OCLC Number |
826024310 |
Subjects |
Commercial correspondence ;
Business report writing ;
Technical writing
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
ELBM |
HF5721.S35 2010 |
|
AWBERC Library/Cincinnati,OH |
10/31/2017 |
EOAM |
HF5721.S35 2010 |
|
Region 8 Technical Library/Denver,CO |
07/22/2013 |
|
Edition |
Version 1.5. |
Collation |
vi, 120 pages : illustrations ; 28 cm |
Contents Notes |
Introduction -- Understanding reader/customers -- The writing process -- Brainstorming -- Planning stage -- Organizing stage -- Writing stage -- Revising stage -- Document formatting -- Email and voicemail -- Managing writing projects -- Appendix, answer keys. |