Main Title |
Firing on all cylinders : the service/quality system for high-powered corporate performance / |
Author |
Clemmer, Jim,
|
Other Authors |
|
Publisher |
Macmillan of Canada, |
Year Published |
1990 |
OCLC Number |
21045535 |
ISBN |
0771599676; 9780771599675 |
Subjects |
Customer service--Management ;
Quality of products--Management ;
Success in business ;
Total quality management ;
Customer services--Management ;
Service a la clientele--Gestion ;
Qualite des produits--Gestion ;
Succes dans les affaires
|
Holdings |
Library |
Call Number |
Additional Info |
Location |
Last Modified |
Checkout Status |
EHAM |
HF5386 C54 |
|
Region 1 Library/Boston,MA |
09/02/1994 |
|
Collation |
ix, 292 p. : ill. ; 24 cm. |
Notes |
Includes bibliographical references and index. |