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Effective Utility Management and Lean At Water-Sector Utilities: Improving Performance and Addressing Key Management Priorities

October 02, 2012

Effective Utility Management and Lean At Water-Sector Utilities: Improving Performance and Addressing Key Management Priorities

Please join us for a webcast to explore the connections between Effective Utility Management (EUM) and Lean tools. Lean methods combined with the EUM framework have enabled water and wastewater utilities to save millions of dollars, avoid customer rate increases, improve product quality, enhance customer service, reduce energy costs and environmental pollution, and improve employee morale. The webcast will feature a brief overview presentation describing EUM and Lean concepts and methods and how to get started with EUM and Lean. The webcast will also feature two presentations from Clean Water Services and City of Pompano Beach Utilities Department on highlighting their successes using EUM in concert with Lean methods.

U.S. EPA is developing a Resource Guide for Effective Utility Management and Lean: Improving Performance and Addressing Key Management Priorities at Water Sector Utilities describing how to embark on the EUM and Lean journey.

NOVEMBER 8, 2012 1:00-2:30 PM EASTERN TIME (90 MINUTE AUDIO WEB BROADCAST)

Slides from the Webinar will be posted at: http://www.client-ross.com/eum-lean/ Exit EPA Site

REGISTRATION

This webcast is over.

MODERATOR

Jim Horne U.S. EPA, Office of Wastewater Management, Washington, DC

SPEAKERS

Diane Taniguchi-Dennis Deputy General Manager, Clean Water Services, Hillsboro, OR

Randy Brown Utilities Director, Utilities Dept., City of Pompano Beach, FL

Maria Loucraft Utilities Compliance and Efficiency Manager, Utilities Department, City of Pompano Beach, FL

For more information, contact Jim Horne (horne.james@epa.gov) at (202) 564-0571

 

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